Frequently Asked Questions
Everything you need to know about getting your little one on the trails with Kids Ride Shotgun.
Will the Shotgun seat fit my mountain bike?
The Shotgun seat is designed to fit almost all modern mountain bikes with standard 1 1/8 inch steerers, including both alloy and carbon frames. It is fully adjustable to fit top tubes between 30mm and 68mm wide, and down tubes between 30mm and 100mm wide.
What is the age and weight limit for the front-mounted seats?
Our seats are designed for children aged 2 to 5 years, up to 48lb or 22kg. We recommend that your child is comfortable sitting on a bike seat and can follow basic instructions before riding.
How long does shipping take within North America?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery progress.
What is your return policy if the product doesn't fit?
We offer a 30-day money-back guarantee. If the product is in its original packaging and unused condition, you can return it for a full refund. Please contact our support team to initiate a return label.
Is the Shotgun seat safe for carbon frames?
Yes, the Shotgun seat has molded rubber protection for your frame. When installed correctly according to our instructions, it provides a secure fit without risking damage to your carbon fiber frame.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, Google Pay, and interest-free installment options via Shop Pay.